SaTaxi quality assurance
Learn about our values and principles
We provide chartered transportation by bus, according to our customers' wishes, both in Finland and abroad. Other transport services requiring a public transport license can be carried out in accordance with the ordering party and agreements.
SaTaxi values :
- Environmental issues
Our personnel are professional, and good customer service and safety are the most important factors guiding our operations. Our personnel are trained in accordance with existing regulations.
For transportation, we use buses that are best suited for a wide array of needs. Drivers will, if necessary, assist disabled and other customers coming onboard and getting off of the buses.
Customer satisfaction and feedback
Customer satisfaction is the foundation of our business.
Feedback about our performance can be provided via the contact form or sent directly to our e-mail address.
We reimburse the customer for immediate inconvenience caused by faulty or defective operations. Compensation is always agreed upon on a case-by-case basis.